Fix “There Was an Error Connecting to the Apple ID Server”

There was an error connecting to the Apple ID Server is an irritating situation, especially when you are busy installing an app, want some audio tracks, or logging into iCloud.

It is commonly faced by users who update their iOS device to the latest version, As soon as they enter everything correctly related to their Apple ID, error pop-ups, “Verification Failed”, and “There was an error connecting to the Apple ID”. When we investigate what the problem is, we find a lot of different reasons that directly or indirectly can cause this failure.

Before we dive into our main topic we will discuss the reasons for the “There was an Error Connecting to the Apple ID Server” issue;

1. Conflict in Date & Time
2. iTunes Auth token glitch
3. Mobile Data is turned on
4. Wi-Fi networking failure
5. Corrupted cached data
6. Incorrect Apple password ID

How to fix there was an Error Connected to the Apple ID Server

Now, we will give some suggestions for your ease to apply in case of disconnecting to Apple ID Server;

Method 1: Change Apple ID and password to fix there was error connecting to the Apple Server

First of all, check the password ID you are inserting, maybe it is wrong or outdated. It is better to try a changed password ID. Follow the given steps;

• Unlock your device, go to the official Apple ID website, and sign in using the same defective account.
• Go to Settings app, and select Manage your Apple ID to enter your Apple ID and Password.
• Next, tap on the Password & Security option from the left pane.
• Verify your identification by giving answers to security questions.
• Enter the received code on your mobile number by Apple.
• Tap on the Change Password option, and you are directed to a new screen.
• Enter your old password, select a new one, and enter it twice to verify it.
• On accepting the new password, you need to update it on all your iDevices.

Method 2: Update iOS to fix there was error connecting to the Apple ID Server

Generally, outdated iOS software can cause the error of disconnecting from the Apple ID Server. It is better to check your current version and update it if needed. Follow the given steps;

• Unlock your device, and head to the Settings app.
• Click on the General tab to select the Software Update option.
• Check on the new screen, if any update is pending.
• Click to download and install it.
• The device will reboot after completing the installation process.
• Check if your issue is fixed or not.

Method 3: Sign In/Out from iTunes & App Store

Sometimes we connect our phone to iTunes and leave it in the same position, and it creates an ‘Auth token’ issue, and you are required to sign out and sign in again on iTunes and the App Store as well. Follow the given steps;

• Unlock your device, and head to the Settings app.
• Launch iTunes & App Store both apps.
• Select Apple ID on the top of iTunes and you will see a pop-up window on the screen.
• Select the SignOut option from the pop-up.
• Perform the same steps to open and sign out from the App Store.
• Enter your Apple ID again to sign in on both devices.

Method 4: Check the Online Status of Apple Service

It is better to check the online status of Apple Service, maybe the issue is on the opposite side. Follow the given steps;

• Unlock your device, and launch your web browser.
• Visit Apple’s System Status Page, and locate the service you are using on the spot.
• In the case of Red Dot next to your required service means the service is offline.
• You need to wait and try after some time when the service is active on Apple’s page.

Method 5: Restart your Device to Fix There was an error connecting to the Apple ID Server

Restarting of device can also sort out many issues, but it requires a strong backup to save your data from losing. Follow the given steps;

• Press the Volume Up/Down buttons from the left side of the device, and the side button from the right side of the device simultaneously.
• Hold the buttons down, until appear the power-off slider on the screen.
• Shut down your device by dragging the slider.
• Wait for 30 seconds for a complete shutdown, press the side button from the right side, and hold it down, until the Apple Logo appears on your screen.
• Restore your backup that previously was triggered the ‘Verification failed’: There was an error connecting to the Apple ID Server.

Method 6: Reset Network settings to Fix there was an error connecting to the Apple ID Server

Network error can also stop you from connecting to your Apple ID Server, so it is better to check it also. Follow the given steps;

• Unlock your device, and head to the Settings app.
• Click on the General tab to select Transfer & Reset iPhone.
•  Click on the Reset option.
• Select Reset Network Settings from the pop-up menu.
• Confirm your decision by clicking it again, and wait to complete the process.
• Restart your device.

Method 7: Reconnect to the Wi-Fi Network

It is also the best solution, as multiple users confirm that they have sorted out the issue by using the Forget the Device option. Follow the given steps;

• Unlock your device, and head to the Settings app.
• Click on the General tab to select Wi-Fi.
• Click on the Info button next to the network name, and press ‘Forget this Network’.
• Click on the confirmation pop-up by selecting Forget.
• You can sort out the issue by turning off Wi-Fi, clicking to Turn off, and turning it on after a few seconds.
• As soon as the Wi-Fi starts working, select your Wi-Fi network.
• Enter your password, if required, click on Join, and next to the login button.

Method 8: Correct Update & Time

 If your device has the changed date and time in comparison to iCloud, it may create issues such as there was an error connecting to the Apple ID Server. You need to update your time and date to the correct value. Follow the given steps;

• Unlock your device, and head to Settings app.
• Click on the General tab to select Date & Time.
• Scroll down to toggle to turn on the Set Automatically option.
• Restart your phone, and check if the error is resolved.

Method 9: Generate New Verification Code

Generating a new verification code can also solve the issue if it only occurs during sign time. Follow the given steps;

• Unlock your screen, and go to Settings app.
• Click on your Name at the top of the screen, and select the Password & Security option.
• Scroll down and click on the Generate Verification Code option.
• Now you can use the newly generated code for sign-in.

Bottom Lines

So friends, it is very easy to fix the issue ‘there is an error connecting to the Apple ID Server’, as we aforementioned multiple easy methods for your ease. We hope will sort it out easily with the help of our guide, and if nothing progresses, it is better to get help from any professional.

FAQs